Job Description GC&E Sales Executive
\nESSENTIAL FUNCTIONS AND TASKS
\nAs C&E Sales Executive, you will maximise revenue opportunities in the areas of conferences
\nand events by driving sales leads and increasing conversions. The C&E Sales Executive will
\ninteract frequently with Guests and customers with the intention of earning repeat and
\nexpanded business. Specifically, a C&E Sales Executive will perform the following tasks to
\nthe highest standards:
\n\uf0b7 Receive and convert incoming enquiries to achieve targets and maximize revenue.
\n\uf0b7 Seek opportunities to increase sales and conversions within the Team
\n\uf0b7 Manage an events schedule to maximise yield
\n\uf0b7 Focus on a consistently executed up-selling approach
\n\uf0b7 Build strong relationships with customers to fully understand their needs
\n\uf0b7 Arrange and carry out Hotel show rounds
\n\uf0b7 Ensure the complete administration and execution of all planned events
\n\uf0b7 Participate in hotel promotional activities
\nCOMPETENCIES, SKILLS AND ABILITIES
\nThe individual must possess the potential to develop the following competencies, skills and
\nabilities and be able to explain and demonstrate that he or she can perform the essential
\nfunctions of the job:
\n\uf0b7 Customer Focus: The ability to proactively sense and take action on customer needs
\nand opportunities. The willingness to exceed customer expectations.
\n\uf0b7 Living the Values: The ability to inspire day-to-day consistency with the Hilton
\nWorldwide values. The willingness to walk the talk and positively project the face of
\nHilton Worldwide.
\n\uf0b7 Adaptability: The flexibility and willingness to adapt to new situations and to work
\nflexible hours and respond under pressure situations.
\n\uf0b7 Teamwork: The ability to be collaborative with colleagues, superiors and other
\ndepartments and the willingness to support any team member to construct a strong
\ngroup spirit. I can \u201cmake it right\u201d with the contribution of my colleagues, not only by
\nmyself.
\n\uf0b7 Dependability: The ability to project confidence and develop a reliable attitude.
\n\uf0b7 Productivity: The ability to perform with the right attitude being resolutive and trying
\nto be effective.
\n\uf0b7 Quality: The ability to do what expected with positive attitude and, when the chance
\ncomes, to go beyond by being anticipative and resolving problems that arise.
\nThe candidate should maintain the attitude, behaviors, skills, and values that follow:
\n\uf0b7 Excellent organizational and planning skills
\n\uf0b7 Accountable and resilient
\n\uf0b7 Good organisational and administration skills
\n\uf0b7 Positive attitude and good communication skills
\nQUALIFICATION STANDARDS
\nEDUCATION
\n\u2022 A relevant supervisory\/management certificate\/diploma or degree in Hospitality.
\n\u2022 High level of IT skills
\nEXPERIENCE
\n\u2022 Demonstrated previous experience working in the Conference and Events function.
\nLANGUAGES
\nEnglish
\nSpanish
\nOther languages will be valued.<\/p>\n","protected":false},"excerpt":{"rendered":"
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